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Supervisor Patient Accounts Commercial- 40 Hours/Week, Day Shift

Internal Lakeland Associates - please apply through the Workday Careers Worklet
Benefit eligible positions are those listed with 24 hours per week or more.
Job Details
Location:
St. Joseph, MI
Department:
Patient Accounting - Manager Revenue Cycle
Status:
Full time
Shift:
Hours:
8-4:30p
Job Summary
Responsible for organizing, planning, and directing the day to day operation and activities of the assigned functions. Analyze staffing needs, maintain employee records, prepare training and procedure manuals for specific teams. Provide leadership within the department to decrease accounts receivable, increase productivity, increase quality of services, and decrease costs.
Oversee, coordinate, and assign work to select teams. Monitor daily activity ensuring that bills are correct and processed daily making optimum use of electronic systems. Assure that payment arrangements are made with customers using Lakeland payment guidelines. Assure that payments to Lakeland are posted accurately on a daily basis.? Work with outside vendors as necessary to maintain existing programs and develop new programs for reducing accounts receivable and lowering bad debts.? Develop, recommend, and administer departmental policies and procedures within the framework of policies of the organization to enhance productivity and maintain quality of departmental services. Provide input into the development and implementation of policies and procedures that interface with other departments.? Make recommendations to the Director or Manager regarding hiring and discipline of employees. ? Responsible for the training of new employees and continuing education of all employees to maintain a high level of skill for all staff in the performance of their duties. Assist with group dynamics and helps team members move through stages of development toward a high performance culture. ? Make recommendations regarding capital and operating budgets. Manage areas of responsibility in a manner that allows goals and objectives to be met while staying within budgetary limits.? Develop productivity standards for department and for individual employees. Monitor adherence to standards and maintains records and reports to the Director or Manager.? Keep abreast of all regulatory requirements, and assures compliance. ? Ensure Lakeland achieves and maintains health care accreditation and adheres to state and federal regulatory requirements.? Review and approve time off requests. Review and processes payroll.? Assist Director or Manager in promoting service excellence, solving problems and removing barriers and other duties as assigned by the Director or Manager.? Provide leadership and direction consistent with Lakeland's commitment to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service.? Committed to the continuous improvement of the patient experience which includes patient safety, quality of care and excellent service. Adheres to the organization's published values.
Requirements
Education:
Associates: Related Field (Required)
Certifications:
Skills:
Additional Job Details
Physical Requirements:
Continuously: Sitting, Lifting/exerting force: 0-10 lbs., Use of hands to grasp/handle/feel, Vision, Vision-color, Hearing, Speaking
Frequently: Walking, Lifting/exerting force: 11-25 lbs.
Occasionally: Standing, Lifting/exerting force: 26-51 lbs., Stoop/kneel/crouch/crawl, Bending, Squatting, Climb/balance, Operating a motor vehicle
Skills: Proficiency in Microsoft Word, Excel, and PowerPoint required.
Must also possess analytical ability to exercise own judgment in determining actions that affect corporate cash flow.
Organizational and Interpersonal skills.
Abilities: Ability to work extended hours beyond normal work schedule to include, but not limited to, evenings, weekends, extended shifts and/or extra shifts, various locations, sometimes on short notice.
Environmental Conditions: Potential exposure to fumes, dust, gases, and odors. Frequent changes in temperature may occur. Possibility of exposure to communicable diseases.
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